A number of Open University Press titles are only available as print on demand and we do not hold stock, nor can we take orders. Orders must be placed through a Lightning Source channel partner and orders are usually printed and fulfilled within 5-10 business days. The quality of POD books is identical to that of regular print stock. McGraw-Hill cannot accept returns of POD stock. Please contact us if you have any queries enquiries@openup.co.uk.

Lightning Source/Ingram is an international company and the channel partner arrangements also apply abroad, including in the US , Canada and Australia. Customers cannot order direct from Lightning Source/Ingram unless they have an account with Ingram so non-channel partners should place their orders through these partners. http://www.lightningsource.com/globalDistChannels.aspx

Ingram global distribution channel partners include:

US:

• Ingram
• Amazon.com
• Baker & Taylor
• Barnes & Noble
• NACSCORP
• Espresso Book Machine

UK/Europe:

• Adlibris.com
• Amazon.co.uk
• Bertrams
• Blackwell
• Book Depository
• Coutts
• Gardners
• Mallory International
• Paperback Shop
• Eden Interactive Ltd.
• Aphrohead
• I.B.S - STL U.K

End customers can place orders with their regular online or high street bookstore. The bookstore databases will automatically source these books through Lightning Source. Wholesalers can place orders with Ingram global distribution partners. Discounts will be a matter between them and their chosen distribution channel.

Vendors wishing to approach Lightning Source about becoming a global distribution channel partners should contact:

Lightning Source Inc. (US)
Email: inquiry@lightningsource.com
Tel: (615) 213-5815

Lightning Source UK
e-mail: enquiries@lightningsource.co.uk
Tel: 0845 121 4567